The attached article critiques that the sandwich feedback might not be as effective as it should be.
Sandwich feedback is when you receive good news followed by bad news then good news.
Well, from my own point of view the sandwich feedback is not effective for different reasons, such as…
1. Usually people like to hear what they want to hear, so they might take only the good news and through the negative news away which are the main message.
2. This could create unclear message. Does that mean I’m good or I’m not? What does this mean exactly.
3. This is a suger coating of the real problem, because people avoid to upset others who are reviving the feedback.
However, where you provide a feedback you want to make things better, right? I believe the best way is to provide the negative news straight ahead, but you can also offer different ways to make things better and how to overcome such negative outcomes.. You can also remind the person of the good skills and qualities he or she has that would help them to overcome such bad feedback.
At the end of the day, feedback is a very powerful and essential tool to keep growing and improving, but it has to be straight forward while offering solutions to solve the problem.
What do you think? Would you prefer to suger coating the problem?