Communication skills are one of the most essential skills in today’s world to thrive. Although we are aware of the importance of such skills, we, according to the author, sometimes let our surviving brain dominates any difficult conversation instead of having an open mind and learn from the situation.
The author highlights how to survive any difficult conversation especially in the work environment where team work skills are required more than ever.
What did you do when you came across a difficult conversation in your work?
Dr. Roukana 
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